Frequently Asked Questions

How often should I get my car serviced?

Service your car as per your owners manual specifications to maintain maximum performance of your vehicle.

Will I lose my new car warranty if Livesey’s Motor Works service it rather than the dealer I bought the car from?

No you will not lose your new car warranty. The New Consumer Laws by the ACCC (Australian Competition and Consumer Commission (ACCC) Consumer Express publication, April 2005, Issue 1445-9671) allows mechanics to work on and service new cars that are under warranty as long as:

  • The business is performed by qualified staff
  • Genuine parts or High Quality parts are used
  • The work is carried out to the manufacturer’s specifications.

LMW follow these guidelines in all their work.

Where a problem arises with the vehicle that is covered under the warranty, the vehicle should be taken to the dealer for repair. Those repairs should be done for free of charge under the warranty.

Can I get a quote to do the work on my car?

Yes, please call us on 5134 4402 or come and see us to check your car and give you an accurate quote.

Why is there no email link on this website?

LMW have chosen not to include an enquiry form or email link on this website as they prefer customers to call on 5134 4402 so that they can respond to enquiries quickly.